Disabled access: This test centre has stepped access
Cancelling or rescheduling an online theory test booking
If you need to cancel or reschedule your test appointment, let us know and we’ll contact Pearson Professional on your behalf. Please note, you must allow a minimum of 3 working days’ notice to cancel or reschedule your theory test.
You will also need to have your Great Britain or Northern Ireland provisional driving licence number to hand.
Once your theory test is booked
Once we book a DVSA test on your behalf, you’ll receive a confirmation email with the details of your test booking – including date and time. Keep this safe. It is recommended that you print it off and take it to the test centre.
*To Qualify For a Free Resit You Need To Achieve Over 39/50 In Your Exam. Read More.
For our customers to be eligible for our theory test pass protection scheme you require to have booked your theory test using the Site and provide us with a copy of the original failed test certificate showing that you scored no less than 38 out of 50 on the multiple choice component in the actual exam. This pass protection also applies to you not passing the test due to hazard perception failure. All you need to do is satisfy our terms and conditions and provide us with proof of eligibility. Providing you do so we will rebook your test at our cost.